Hilton Opens Third Canopy by Hilton Hotel in China in UNESCO World Heritage Site of Hangzhou West Lake


Hilton[1] (NYSE: HLT) today announced the opening of Canopy by Hilton Hangzhou West Lake[2]. Marking the brand[3]‘s 27th property globally, the 160-room state-of-the-art hotel is owned by Zhejiang Xingcai Investment Co., Ltd. and managed by Hilton.

Located 26 kilometers from Hangzhou International Airport, within the heart of downtown Hangzhou and a short walk from UNESCO World Heritage Site, West Lake, the hotel is in close proximity to Hangzhou Metro Line 1 and HuBin Pedestrian Road, the city’s thoroughfare for business, retail, and entertainment.

The design of Canopy by Hilton Hangzhou West Lake was inspired by the city’s past as a hub of cultural diversity throughout history, just like a “kaleidoscope”, with its changeable spaces and wonderful experiences for guests to explore. Featuring elements of a kaleidoscope to represent traits of diversity and community, the stylishly designed hotel is home to a unique mix of spaces that incorporates aspects from Hangzhou’s local culture and architecture, blending both seamlessly as a natural extension of the neighborhood. Delightful tones peppered throughout the hotel create a relaxing atmosphere with touches of refreshing orange hues. A specially curated wall displaying the best of Hangzhou will also delight guests with authentic artifacts and crafts from local shops and artisans.

Just-Right Rooms and Amenities

Each of the 160 guest rooms features local art amidst an eclectic design. The beds are covered by overhead canopies which create an ideal sleeping environment, complemented by Serta mattresses with ZoneActive 5-Zone Foam Topper for the right amount of support and Serta Cool Balance® Technology for optimal temperature control. Guests can enjoy the ease of Canopy by Hilton’s signature “uncloseted” closet with open shelves and racks. They can also pamper themselves with a rain shower, Acca Kappa bath amenities and cozy bathrobes. Other room amenities include a capsule coffee machine, a smart speaker with wireless charger, generous workspace, and complimentary Wi-Fi. Canopy Suites offer even more space and privacy, plus thoughtful extras such as Tara Smith bath amenities, Canopy socks and a Kaleidoscope.

Guests can access the 24-hour fitness center equipped with a comprehensive range of TechnoGym® cardio and strength equipment. For guests who prefer working out in the outdoors, the vibrant West Lake features a jogging track. Guests can also hop on to a Canopy bike to explore the local neighborhood with ease.

The Transfer Lounge provides the guests of early arrivals or late departures with comfortable facilities including luggage lockers, a private changing cabin and showers.

Eat, Drink, Smile

Located on the first floor, the hotel’s Nettare Restaurant & Bar features live cooking stations and offers innovative culinary delights in a sharing style. Guests can start the day with an artisanal breakfast made with fresh, local ingredients in Nettare Restaurant & Bar or have a Canopy Break Fast Bag delivered to their doors. In the evening, the Nettare offers seasonal food and beverage menus with high quality ingredients, and the cocktails are invented and tweaked to match perfectly with a dish to provide an unforgettable flavor experience. At night, the space transforms into a social bar with Canopy’s signature Evening Tasting featuring hand-crafted cocktails, micro-brews or a comprehensive selection of wines.

With insider tips from friendly hotel team members known as Enthusiasts, guests can discover popular neighborhood destinations such as HuBin Pedestrian Road for a taste of local flavors.

We’ve Got You Covered

At Canopy by Hilton, Enthusiasts (the hotel’s team members) connect guests to the best of the historic city of Hangzhou and are always happy to schedule a city tour or suggest a hidden gem to explore. At Canopy by Hilton Hangzhou West Lake, Enthusiasts define the local vibe, sharing their knowledge and experiences with guests.

In addition to the above highlights and as a response to the COVID-19 pandemic, Canopy by Hilton Hangzhou West Lake is participating in the Hilton CleanStay Program to help guests enjoy a clean and safe experience during their stay. The new standards under Hilton CleanStay include a Hilton CleanStay Room Seal to show that a room has not been accessed since being thoroughly cleaned and disinfected, additional cleaning of common areas and items, contactless check-in, innovative disinfection technology and flexible housekeeping options. A full list can be accessed at www.hilton.com/en/corporate/cleanstay/[4].


  1. ^ Hilton (www.hiltonworldwide.com)
  2. ^ Canopy by Hilton Hangzhou West Lake (www.hilton.com)
  3. ^ the brand (www.hilton.com)
  4. ^ www.hilton.com/en/corporate/cleanstay/ (www.hilton.com)

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